Pricing and Delivery Information

PRICES

 

Our prices are displayed in EUR and include VAT, postage and handling fees (deliveries within the EU). You can change the currency in the prices shown on our website by selecting your preferred one from the drop-down menu.
 

TAXES AND FEES

 

VAT will apply to all purchases of residents of the European Union (EU). Customers outside the EU are not charged VAT. NOTE! When delivering to countries outside the EU, the buyer is responsible for paying all taxes and other charges on import, which the foreign country can request for our products.
 

PAYMENT OPTIONS

 

Card payment via PayPal
Bank transfer - advance payment to our bank account


DELIVERY


Where we deliver
We deliver to homes or business quarters in Europe and to selected countries all over the world.

How we deliver
All our shipments are by FedEx from our warehouse in Germany.

Delivery time
Delivery of orders (processing, packaging and transport) to address in Sweden, other EU countries, and in the USA takes on average 4-10 working days (from the order date), to countries outside the EU it takes about 10-12 working days.It is worth noting that in some countries you may need to allow another 4-5 days for customs clearance.
 
Shipping costs
We offer free shipping to destinations in Sweden and within the EU. For deliveries to residential and business premises in Europe (outside the EU) a fixed postage and handling fee per item is added. In case of deliveries to the USA and Canada a surcharge of 31 EUR per item is added. If you live outside Europe and the USA/Canada, please contact us before placing your order!

Returns / Complaints
According to EU law, you have the right to cancel a purchase within 14 days. The days start running from the first day of delivery. When exercising the right of withdrawal, the purchased item must be returned in its original condition and packaging.